Buying Fioricet, Neurontin & Flexeril FAQs

Frequently Asked Questions About Buying Butalbital, Gabapentin & Cyclobenzaprine

1. How do you buy medications online?

The first step is to know whether the medication you’re interested in is a non-controlled or controlled prescription. Our online pharmacy dispenses a limited number of non-controlled and controlled medications. The controlled medications that we dispense are schedule IV. The controlled medications require a televisit with the doctor.

Once you have determined that your medication is available, fill out an online questionnaire.

The completed questionnaire will be reviewed by the physician. Providing that the patient order is approved the physician will write the prescriptions and submit it to the pharmacy. The pharmacy will fill the prescription and mail it via U.S. Priority Mail.

The physicians look at the condition of your health, the last time your vitals were checked, and whether the prescription you are ordering has been prescribed to you before.

2. What forms of payment do you accept?

We accept Credit and Debit Cards. For security purposes Credit-Debit Card information is only taken over the phone. We do this to screen fraudulent orders. We understand you may not be comfortable giving card information over the phone. Understand that we are super careful not doing business with the wrong people. These people can jeopardize our relationship with our merchant services company. Credit-Debit Card orders will not be processed until we receive the information over the phone.

When we speak with you over the phone at that point we submit your order. This creates an order number that we use to process your card in real-time. When the payment clears we know the card information was correct.

3. How will I know how to take my medications and possible side effects?

Each prescription includes directions on dosage and usage. For additional information click the product link.

4. When can I get a refill?

There is a 25 day waiting period between refills regardless of quantity ordered. That is something to consider when choosing your quantity. Our system only allows one specific medication per patient every 25 days. In order to have another household member order the same medication a picture of their driver’s license will be required.

5. What is your business model?

Our preferred method of communication is email however feel free to contact us by phone or text also. We do not call or E-mail our customers asking them if they want to refill their previous order ever! We will call only if we cannot get a hold of you via E-mail.

The following are the times we will email you, questions on an order, order status, important information about our website.

6. Can I return my medication for a refund?

Due to Federal Law, we cannot accept returned prescription medications. Please double check your order before we process your order.


1. When can I expect delivery?

The entire process typically takes 3-5 business days. We process orders within 24 hours however doctor reviews are only done on week days. Electronic shipping numbers are generated within 24 hours after the prescription is received by the pharmacy. These three processes take 1-2 business days. USPS Priority Mail takes an additional 2-3 mailing days. We email USPS Priority Mail tracking numbers as soon as we receive them from our affiliate pharmacy network.

2. Do you ship overnight?

Yes. USPS 2-Day Priority Mail is included into the price of your order. USPS Priority Mail is just that, priority and not a guaranty. Expect delays from the United States Post Office during the holidays and inclement weather.

USPS Overnight is supposed to be an overnight service however they only guaranty 2 days. If the package doesn’t arrive within the 2 days we do not try to get a refund from the post office. It’s near impossible to get compensated. Because of the volume of packages shipped we do not have the time to pursue them. The customer is out the additional $10 charge. The up side is that this rarely happens and the service is much better during the holidays and inclement weather.

We only ship in the United States. We do not ship to Armed Forces bases.

 3. Why does the USPS website say my order isn’t in their system?

That’s because tracking numbers are generated electronically. The shipping department is letting the Post Office know that there is intent to deliver a package to them. Your order will not be viewable until they scan the package into their system, typically after 8:00pm EST.